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Improved Electronic Health Record System Coming Soon to Syracuse Area Health

Syracuse Area Health will soon be transitioning to a new platform for electronic health records (EHR). Cerner is an electronic medical software system, and was chosen as the new platform after an extensive review process that took place over almost two years. The new Cerner system will provide providers, employees, and patients with many upgraded capabilities, allowing SAH to better meet the needs of all patients.

CEO, Mike Harvey stated, “The conversion to the Cerner system is reflective of our commitment at SAH to provide our patients with the best possible healthcare experience. As we convert to this new system patients may notice some differences in how we do things, but in the long run this new software system is a huge advantage in efficiency for providers, patients, and everyone at SAH.”

As the new program is rolled out, patients may notice some changes to the normal processes at SAH. Employees are currently training and learning the new system, with the full conversion scheduled for the beginning of October. At that time, patients will experience a new registration process and a new patient portal for online access to their healthcare information.

Quality and Compliance Director at SAH, Donna Armknecht, shared “Everyone at SAH is in the process of learning the new system, and we are excited to move forward with the new program and new processes this fall.”

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